Frequently Asked Questions
How to get an inland transportation quote?
For the easiest and most simple way to check an inland transportation haulage price online OR you reach out to us though our contact us page.
Do I need a customs broker, or can I do customs clearance myself?
This is a complex issue to evaluate. If youve got the right skills, moderate import/export flows and simple products (from a customs perspective), it might be more appropriate for you to undertake the customs clearance process yourself.
However, if your company is shipping in bulk across multiple geographies, you’re strongly advised to seek the support of a customs broker. A customs broker can help you avoid errors and navigate trade complexities.
Can AOTA settle customs or port invoices on my behalf and add these to my account?
The procedure of settling payments to customs or port differ based on local regulations, Yes we can for more information please reach out to us on our contact us page
Which is better: LCL or FCL?
LCL and FCL are both great shipping modes – either of them being better for you depends on what you are shipping and what your needs are. LCL is great for smaller shipments, but sometimes it is worth paying for FCL even if you don’t have enough cargo to fill it. So once a shipment reaches a certain size, an entire container could be a better choice as for a slightly higher price, you will get the benefits of shipping FCL which includes faster transit time.
When should I use Less-than-Truckload (LTL)?
Less-than-Truckload shipping is ideal for shipments less than 12 pallets.
Why should I use Full Truckload (FTL)?
Full Truckload (FTL) shipping is used when a shipment is large enough to fill an entire truck, or when a shipper prefers to dedicate a truck to their cargo alone, regardless of its size